General Terms and Conditions of Sale

Effective Date: 2024/27/11

Welcome to MySuperSnack! By placing an order with us, you agree to the following Terms of Sale. Please read them carefully before making a purchase.

1. Order acceptance

Your order is an offer to purchase our products. MySuperSnack reserves the right to accept or reject your order at our discretion. A confirmation email will be sent once your order is accepted and processed.

2. Product information

We strive to provide accurate product descriptions and images. However, slight variations in color, size, or design may occur due to manufacturing processes or display settings. If a product is not as described, your sole remedy is to return it in unused condition.

3. Pricing and payment

  • All prices are listed in [Insert Currency] and are subject to change without notice.
  • Payment must be made at the time of purchase using the payment methods provided.
  • We reserve the right to correct any errors in pricing or product information.

4. Shipping and delivery

Shipping terms are outlined in our Shipping Policy. Please note that delivery times are estimates and not guaranteed. MySuperSnack is not responsible for delays caused by external factors, such as shipping carriers or customs.

5. Returns and refunds

Our Return and Refund Policy governs all returns and refunds. Please review it for details on eligibility and procedures.

6. Warranty and liability

  • MySuperSnack products are sold "as-is" unless specified otherwise.
  • We do not guarantee that our products will meet your specific expectations or needs.
  • MySuperSnack is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

7. Cancellation policy

Orders can only be canceled before they are shipped. Once shipped, our Return and Refund Policy will apply. To request a cancellation, contact us at contact@mysupersnack.com.

8. Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or other fees imposed by your local government. These charges are the responsibility of the customer.

9. Governing law

These Terms of Sale are governed by the laws of Canada. Any disputes will be resolved in the courts of Québec.

10. Contact us

If you have any questions about our Terms of Sale, please contact us at contact@mysupersnack.com.